Returns
We only accept returns if:
- You received the wrong item.
- The item has a manufacturing defect.
- The item arrived damaged.
Requests must be submitted within 3 days of receiving your order, along with clear photos or videos of the issue.
Customer Care
Return & Exchange Policy
At DIRTY KLAB, every item is carefully inspected before shipment. Please read our policy before placing your order.
Non-Returnable Items
We do not accept returns or exchanges for:
- Incorrect size selection.
- Change of mind.
- Items that have been worn, washed, altered, or damaged by the customer.
- Sale or discounted items (unless defective).
Conditions
Returned items must:
- Be unworn and unwashed.
- Include original tags and packaging.
- Be in the same condition as received.
Items that do not meet these conditions may be rejected.
Shipping Costs
For approved size exchanges, shipping costs are the customer's responsibility.
Contact
For any return or exchange requests, please contact us through our official WhatsApp or Instagram before sending any items.